Unlocking Memories - Cognitive Interviewing for Lawyers : The Book
Would you like to elicit up to 40% more information from your witness interviews? Learn how to save time and money through thorough and effective cognitive interviewing techniques.
Interviewing witnesses can be difﬁcult. Whether you are interviewing children, trying to manage a difﬁcult witness, or taking a statement over the telephone, getting sufﬁciently useful and accurate information from a witness can be a challenging task. Unlocking Memories: Cognitive Interviewing for Lawyers offers proven techniques that can help you to build and develop a rapport with your witness, assess credibility more accurately, and elicit up to 40 per cent more reliable information for your case.
Geoff Coughlin has provided interviewing training to thousands of litigators, including to those involved in both the Bloody Sunday and the Shipman Inquiries. In this book, the ﬁrst practical guide to helping lawyers master the cognitive interview approach, he draws upon his signiﬁcant experience to explain why the techniques are so effective, and he provides a step-by-step framework to apply them.